privatejz
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posted on 6-26-2010 at 10:17 PM
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finally updated and now just see white
so i finally updated from beta 40 something to 5.19 today and now all i see is white.
i uninstalled everything and reinstalled, made sure i had the latest flash 10.1 and still just white..
thoughts?
thanks.
privatejz has attached this image:
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Audiosoft
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posted on 6-26-2010 at 10:20 PM
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it starts up like that? then what crashes? anything happen when you click the Home button?
also what version of Windows are you using?
Are you installed to C:\EJukebox\ or some place else?
 Audiosoft |
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privatejz
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posted on 6-26-2010 at 10:38 PM
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right after install it went to the load new music option, when i selected a folder it read the files but once it finished finding them (before adding
them) ej just closed, no error message.
i started it back up and i get the white. i go to update database and it finds and adds the music, but all i see is the white.
the only time it crashed was at the beginning right after install and after the first look for media.
nothing happens selecting the home button
win xp pro 64 bit
C:\EJukebox
IE 8.0.6001.18702
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privatejz
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posted on 6-26-2010 at 10:42 PM
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i might add that it will play the songs.. i just can't see anything.
edit.. i take that back.. it only plays the first song that it loaded up.. the next/previous buttons don't work either.
and it did add the folders that i selected after i had restarted ej as you can see in the image
privatejz has attached this image:
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privatejz
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posted on 6-26-2010 at 11:09 PM
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i had the same setup when running the beta earlier today.
doesn't seem to do anything when right clicking
going to search and hitting google does bring up the google.com page within ej.
another odd thing, i went to minimize ej and the pop up came up with album art... although the wrong album art for the song but still it had something
there.
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Audiosoft
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posted on 6-26-2010 at 11:20 PM
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Do Tools->A5 Blue->Color Picker
and let me know if anything shows up or you get an error
Audiosoft |
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privatejz
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posted on 6-26-2010 at 11:22 PM
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i get nothing
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privatejz
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posted on 6-26-2010 at 11:35 PM
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sorry man.. still nothing.
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Audiosoft
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posted on 6-26-2010 at 11:48 PM
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its ok we are making progress in finding the cause
see if you have a C:\Windows\SysWOW64\scrrun.dll file
let me know
also shutdown EJukebox and download and run this http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-d896-482e-a0d6-524e7e844d81&DisplayLang=en
then see if it works
Audiosoft |
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privatejz
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posted on 6-27-2010 at 12:09 AM
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yup.. the dll is there..
tried installing and get "This windows script is for a different hardware platform" assuming that was a 32 vs 64 issue?
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Audiosoft
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posted on 6-27-2010 at 12:22 AM
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yeah its probably not the right installer for 64 bit windows
the SysWOW64 is actually 32 bit files go figure
well it doesn't matter as it looks like it is installed.
but maybe not registered
run this regsvr32 "C:Windows\SysWOW64\scrrun.dll"
Audiosoft |
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privatejz
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posted on 6-27-2010 at 12:30 AM
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registered ok, but no change.
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privatejz
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posted on 6-27-2010 at 12:37 AM
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still nothing
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Audiosoft
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posted on 6-27-2010 at 12:41 AM
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ok shutdown EJukebox and save this v5.192 exe over your old file in C:\EJukebox\
Audiosoft |
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privatejz
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posted on 6-27-2010 at 01:03 AM
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still white
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privatejz
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posted on 6-27-2010 at 01:06 AM
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just the folders you had me create... no files
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Audiosoft
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posted on 6-27-2010 at 01:11 AM
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ok it must not be returning the path
replace this over the old C:\EJukebox\ejukebox.exe
right when you start this an EJ Debugger window should popup
please copy the path in it and paste it in your reply
the start screen says v5.193
let me know if you don't get the EJ Debugger window.
If not or the path in the debugger is corrupted then we have located the source function where the problem is occurring.
Audiosoft |
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privatejz
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posted on 6-27-2010 at 01:32 AM
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no debugger window that i could see...
and just playing around i found a couple other oddities.
if i go to 'albums' click on search and enter anything in the field it crashes ej
if i have Direct show selected vs winamp, it plays fine but if i select on the previous or next buttons a few times it also crashes.. seems to work
fine if winamp is selected.
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Audiosoft
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posted on 6-27-2010 at 01:39 AM
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Do tools->about and make sure it says v5.193
Audiosoft |
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privatejz
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posted on 6-27-2010 at 01:41 AM
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confirmed.
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Audiosoft
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posted on 6-27-2010 at 01:49 AM
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this one should fix it since the beta worked on the same system
v5.194
Audiosoft |
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privatejz
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posted on 6-27-2010 at 01:58 AM
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MONEY!
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Audiosoft
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posted on 6-27-2010 at 02:00 AM
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 thanks for sticking with me 
Audiosoft |
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privatejz
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posted on 6-27-2010 at 02:02 AM
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no worries..
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privatejz
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posted on 6-27-2010 at 02:03 AM
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no worries..
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