rythomas86
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Registered: 6-12-2005
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posted on 6-13-2005 at 10:42 PM
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STILL NOT WORKING
Audiosoft,
Thankyou for the new serial in such a quick time.
However, IUve come across another problem. get a database corruption error on first start. I cant see how this is posiblee, as I havent even created
a databse yet.
Please dont tell me ive wasted £20 on something that is never going to work!!
For info, Im using XP Pro, SP2.
.
Ry
[PS]
Here is some info on the crash:
AppName: ejukebox.exe AppVer: 3.97.0.2 ModName: msvbvm60.dll
ModVer: 6.0.97.82 Offset: 0000a144
Ive tryed installing VB, and vistual machine again, but with no luck.
Please help, cause at the moment, i feel like ive been ripped off.
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Audiosoft
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posted on 6-14-2005 at 01:17 AM
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Please go to http://www.audiosoft.net/download.htm
then click the link that says "Click Here if eJukebox doesn't work after installation" and follow the instructions.
 Audiosoft |
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rythomas86
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posted on 6-14-2005 at 02:52 PM
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Have tryed all those steps numerous times, however, still the same crash is occuring. What else can I do?
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Audiosoft
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posted on 6-14-2005 at 05:07 PM
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Try deleting the folder: C:\Program Files\eJukebox
Then download and install the 'full version' again from http://audiosoft.net/download.htm
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 05:43 PM
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Nope, still nothing. Alll my other software is working OK, just cant seem to get this to go. what is msvbvm60.dll anyway?
Any other ideas anyone?
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Audiosoft
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posted on 6-14-2005 at 05:54 PM
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What version of internet explorer do you have installed?
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 05:58 PM
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Its IE6. the Exact version comes up as 6.0.2900.2180, and it says SP2 under update versions.
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Audiosoft
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posted on 6-14-2005 at 06:00 PM
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Try installing this: http://www.microsoft.com/downloads/details.aspx?FamilyId=7B9BA261-7A9C-43E7-9117-F673077FFB3C&displaylang=en
Then restart your computer and see if eJukebox will run.
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 06:07 PM
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Still wont go. Im starting to think its never going to work
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Audiosoft
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posted on 6-14-2005 at 06:09 PM
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Did it ever work on your PC?
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 06:11 PM
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Nope, Ive never got any further than the post install bit. I have antivirus running, so as far as I know my system is not infected, and also like I
said, everything else seems to be working OK.
Bit of a strange one this!
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Audiosoft
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posted on 6-14-2005 at 06:21 PM
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Try downloading this and installing to a new folder.
Download
Also, have your run a spyware scan recently? Spyware may be causing a conflict.
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 06:28 PM
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same again!!
I cant think why it wont start, its very fustrating I can a assure you! Thanks for your continued efforts though, I'm sure weel get there in the
end!
Hmmm, Id imagine the last spyware scan was maybe 2 weeks ago, and it was clean, but, I shall run another now just to be sure!
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rythomas86
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posted on 6-14-2005 at 06:46 PM
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Ad-Aware found 3 instances of Spyware, which were tracking cookies anyways. They have now been removed, but sadly, the problem remains
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Audiosoft
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posted on 6-14-2005 at 06:55 PM
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OK so what exactly happens when you run ejukebox?
Do you see the splash screen then get an error or do you get an error right away?
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 07:01 PM
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Yes, I get the splash screen, and the blue progress bar appears. It gets maybe just over 2/3 complete, then the crash happens.
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Audiosoft
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posted on 6-14-2005 at 07:05 PM
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Do you see the music database update wizard the first time you run ejukebox after installing it?
Also, you have Winamp installed right?
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 07:06 PM
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Only on the first run after the install. I select the folder that I want to add, it says that its adding files, and then after its processed them all,
it crashes, and it doesnt come up again unless I uninstall / reinstall.
And yep, winamp is installed and functioning!
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Audiosoft
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posted on 6-14-2005 at 07:22 PM
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Hmmm...must be something wrong with the access database dlls installed on your PC. Did you install MDAC 8? Your running WinXP right?
Audiosoft |
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rythomas86
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posted on 6-14-2005 at 07:36 PM
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I did yep, followed all the links from your downloads page. And yeah, my machine is XP Pro.
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