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William

Junior Member

Posts: 4
Registered: 7-15-2004
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posted on 7-15-2004 at 01:04 PM

Hitting 'Update database -> Clean/Refresh' button crashes eJukebox

I have tried it on 3 computes, on 1 it works correct and on the other 2 the program eJukebox crashes when I hit the 'Update database -> Clean/Refresh' button in the 'Options menu'.

On the one computer on which eJukebox works fine there are many more other programs on it installed. The other 2 computers are clean just after WinXP installation.

All 3 computers have:
- WinXP professional NL installed.
- eJukeBox 3.88 installed.
- WinAmp 5.03 installed.
- Jet 4.0 Service Pack 8 (SP8) for WinXP (KB829558) NL
- Microsoft Data Access Components (MDAC) 2.8 NL
I even installed MS Office 2003 NL with Frontpage but it still does not solve the problem.

Any Ideas what can be the problem?

Thanx!

ochristmas

Member

Posts: 119
Registered: 8-27-2003
Location: UK
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posted on 7-15-2004 at 01:38 PM

My computer is full of rubbish and generally runs like a dog. However the "clean/refresh" function works like a dream for me!

Audiosoft

Super Administrator

Posts: 3397
Registered: 3-11-2003
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posted on 7-15-2004 at 06:28 PM

William,

Do you get any error messages when this happens or does eJukebox lockup or disappear?

Audiosoft

William

Junior Member

Posts: 4
Registered: 7-15-2004
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posted on 7-15-2004 at 07:27 PM

Thanks for your quick response.

I get an error message, saying:
"In eJukebox is een fout opgetreden en moet worden afgesloten. Onze excuses voor dit ongemak."
In English: "An error occured in eJukebox and therefor has to be closed. We apologise for this inconvenience"

There is also an error-report with the following data in it:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="ejukebox.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ejukebox.exe" SIZE="684032" CHECKSUM="0xA5FD0A73" BIN_FILE_VERSION="3.88.0.2" BIN_PRODUCT_VERSION="3.88.0.2" PRODUCT_VERSION="3.88.0002" COMPANY_NAME="Audiosoft Network" PRODUCT_NAME="eJukebox" FILE_VERSION="3.88.0002" ORIGINAL_FILENAME="ejukebox.exe" INTERNAL_NAME="ejukebox" LEGAL_COPYRIGHT="Copyright, 2002, Audiosoft Network" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x30058" UPTO_BIN_FILE_VERSION="3.88.0.2" UPTO_BIN_PRODUCT_VERSION="3.88.0.2" LINK_DATE="07/07/2004 11:57:27" UPTO_LINK_DATE="07/07/2004 11:57:27" VER_LANGUAGE="Engels (Verenigde Staten) [0x409]" />
<MATCHING_FILE NAME="id3lib.dll" SIZE="573440" CHECKSUM="0x7F05883F" BIN_FILE_VERSION="3.8.3.0" BIN_PRODUCT_VERSION="3.8.3.0" PRODUCT_VERSION="3.8.3" FILE_DESCRIPTION="ID3lib Dynamic Link Library" COMPANY_NAME="http://www.id3lib.org/" PRODUCT_NAME="ID3lib Dynamic Link Library" FILE_VERSION="3.8.3" ORIGINAL_FILENAME="ID3lib.dll" LEGAL_COPYRIGHT="Copyright © 2002 Thijmen Klok" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x0" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x30008" UPTO_BIN_FILE_VERSION="3.8.3.0" UPTO_BIN_PRODUCT_VERSION="3.8.3.0" LINK_DATE="03/02/2003 17:18:34" UPTO_LINK_DATE="03/02/2003 17:18:34" VER_LANGUAGE="Engels (Verenigde Staten) [0x409]" />
<MATCHING_FILE NAME="Uninstall.exe" SIZE="163840" CHECKSUM="0xBC1F5038" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/22/2002 14:40:44" UPTO_LINK_DATE="07/22/2002 14:40:44" />
<MATCHING_FILE NAME="vbuzip10.dll" SIZE="143360" CHECKSUM="0x34FD3287" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="3.0.0.0" PRODUCT_VERSION="5.4" FILE_DESCRIPTION="Info-ZIP's UnZip DLL for Win32" COMPANY_NAME="Info-ZIP" PRODUCT_NAME="Info-ZIP's UnZip Windows DLL" FILE_VERSION="5.4" ORIGINAL_FILENAME="UNZIP32.DLL" INTERNAL_NAME="UnZip32" LEGAL_COPYRIGHT="Info-ZIP 1996-1998" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="3.0.0.0" LINK_DATE="12/02/1998 17:11:03" UPTO_LINK_DATE="12/02/1998 17:11:03" VER_LANGUAGE="Engels (Verenigde Staten) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="971264" CHECKSUM="0xBC776192" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="DLL-bestand voor Windows NT BASE API-client" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Besturingssysteem Microsoft® Windows®" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Alle rechten voorbehouden." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xED992" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="09/09/2002 21:06:45" UPTO_LINK_DATE="09/09/2002 21:06:45" VER_LANGUAGE="Nederlands (Nederland) [0x413]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="971264" CHECKSUM="0xBC776192" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="DLL-bestand voor Windows NT BASE API-client" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Besturingssysteem Microsoft® Windows®" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Alle rechten voorbehouden." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xED992" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="09/09/2002 21:06:45" UPTO_LINK_DATE="09/09/2002 21:06:45" VER_LANGUAGE="Nederlands (Nederland) [0x413]" />
</EXE>
</DATABASE>

If you need anymore information, please let me know.

William

Audiosoft

Super Administrator

Posts: 3397
Registered: 3-11-2003
Member Is Offline

posted on 7-15-2004 at 10:11 PM

Thanks for the error report...

Do you get this error right when you hit the 'Update database -> Clean/Refresh' button or when you click one of the buttons under Clean/Refresh?

Audiosoft

William

Junior Member

Posts: 4
Registered: 7-15-2004
Member Is Offline

posted on 7-16-2004 at 08:25 AM

Feels good to hear that you're on top of my problem.

Well... yes right away, I never see the popup window with the options 'clean' and 'refresh'. But on the other hand 'Add New Music Files' works perfectly, which also shows a popup window with two options (but the form looks a bit different though, it has a statusbar at the bottom for instance).

Could it be caused by incompatible form objects (instead of database objects (DAC))?

Another observation of me is that the popup windows are all a little bit too 'modal', for instance when I'm working on a remote desktop I still see the eJukebox popup windows infront of me.

Audiosoft Forums » Report a Bug » Hitting 'Update database -> Clean/Refresh' button crashes eJukebox