Dyno Don
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 posted on 8-2-2003 at 03:56 PM
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Audiosoft missing?
I haven't seen any posts from Audiosoft in a while. There was a mention of 3.3 a while back. Maybe on vacation?
Don
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jhlurie
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posted on 8-2-2003 at 04:04 PM
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I'm thinking... on a secret mission!
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Sloan
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Registered: 7-15-2003
Location: Charlottesville, VA
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posted on 8-22-2003 at 04:38 PM
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Does anyone know when the staff will be back? Their Credit Card purchasing funtion doesn't even work for me - I tried to buy the program and got
an error. I tried back later and the same happened. I also don't want to buy the program if there won't be anymore updates, as the frequent
staff/user communications were a big plus in my decision to buy. Hope you guys return soon, and any info regarding the future is appreciated!
-Sloan 
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jhlurie
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posted on 8-22-2003 at 04:43 PM
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| Quote: | Originally posted by Sloan
Does anyone know when the staff will be back? Their Credit Card purchasing funtion doesn't even work for me - I tried to buy the program and got
an error. I tried back later and the same happened. I also don't want to buy the program if there won't be anymore updates, as the frequent
staff/user communications were a big plus in my decision to buy. Hope you guys return soon, and any info regarding the future is appreciated!
-Sloan |
Yeah, it is a bit disturbing when the shopkeeper isn't at the register isn't it?
Audiosoft (that's the staff--its a one man show, I believe) posted once the other day, but that's about it as far as I know. The secret
mission continues. 
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Dyno Don
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posted on 8-22-2003 at 06:00 PM
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I agree. It does seem like a one man show. The software is great, but I wonder if this is the end? There was a time a bit ago that audiosoft.net was
down.
Audiosoft, why don't you let us regulars know what is happening?
Don
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Audiosoft
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posted on 8-22-2003 at 08:21 PM
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Don't worry...v3.3 will be out in about 2 weeks. And v4.0 will follow within 6 months. eJukebox has just reached a point where we are working on
so many things at once that incremental releases are not feasible at this time.
The website has been up 99% of the time with only a few outages this year thus we are very happy with audiosofts webhost.
The credit card proccessing company is another story all together...for some reason the credit card order form will not work for some people using
Internet Explorer. Netscape works fine as well as the paypal order links for everyone. We are trying to get BluePay to get their act together so that
Internet Explorer will work. If they don't we will be switching to another merchant account company soon.
Also I must admit that we have taken a few weeks off this summer to collect our thoughts and relax a bit. We have allot of faith in the future of
eJukebox and are whole heartedly committed to it. Things are slowly comming together. I promise eJukebox's developement will progress rapidly
once summer has ended.
I want to thank everyone for their continued support.
 Audiosoft |
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Sloan
Junior Member
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Location: Charlottesville, VA
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posted on 8-22-2003 at 09:37 PM
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Wow, that's great. We all appreciate you letting us know what's coming. I hope you enjoyed your well-deserved vacation.
Just to letcha know, Netscape doesn't let you buy the program either. After reading that I installed it but got the same error as IE. Let us know
when you get this ironed out. 
Thanks! Keep up the great work!
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Audiosoft
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posted on 8-23-2003 at 01:38 AM
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Thank you for letting us know. Did you get a "page not found" error when using Netscape or something else?
We received a few order-form orders this week...it seems like it only effects some users. Bluepay is still unable to determine the cause of the
problem and so unable to fix it. They initially blamed it on Windows Updates not being downloaded.
Audiosoft |
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Sloan
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posted on 8-23-2003 at 02:02 AM
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Yes it was the equivalent of a page not found - though it was slightly different in appearance, more like the page it was trying to reach didn't
know what to do with the information it was receiving. (Sorry I don't have time at the moment to attempt a re-register or I'd give you the
exact details). Can anyone else fill audiosoft in?
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Dyno Don
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posted on 8-23-2003 at 02:24 PM
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Great to hear you are still with us! I am fine with major updates. You don't have any "major" bugs forcing you to do an update. My
ejukebox works great! I am really enjoying the cd rip function. Used to be rip in Musicmatch, check ids in tagnrename, then import to eJ and check if
it imported ok. Now one step! Great!
When I couldn't get to this site it was only for a few hours and was not to register. Probably related to the extra virus trraffic on the
net.
Don
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Pirk
Posting Freak
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posted on 8-23-2003 at 08:08 PM
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| Quote: | Message original : Dyno Don
My ejukebox works great! I am really enjoying the cd rip function. |
My ejukebox works great too! But on the last version the CD Ripper works great only for US CDs because it is switched to the US freedb server ONLY!
I just hope Audiosoft don't forget to switch back to the freedb.freedb.org server on the next version, as promised before the
summer...
Thanks!
Pirk |
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Sloan
Junior Member
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Location: Charlottesville, VA
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posted on 8-24-2003 at 09:21 PM
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Credit Card Error
Audiosoft - this is the exact error message I get upon submittal of my Credit Card order form - Hope this helps!
The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
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Please try the following:
Open the bluepay.onlinedatacorp.com home page, and then look for links to the information you want.
Click the Refresh button, or try again later.
Click Search to look for information on the Internet.
You can also see a list of related sites.
HTTP 500 - Internal server error
Internet Explorer
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Audiosoft
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posted on 8-25-2003 at 02:11 AM
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Thanks Sloan.
Looks like the same error received when using Internet Explorer. Unfortunatly...There is nothing we can do about this because the problem resides
with Bluepay. So I guess we are going to need to start looking for another company to go through. Thanks again.
Audiosoft |
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