brice
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Location: France
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posted on 7-12-2010 at 05:57 PM
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5.22 bug [Fixed v5.23]
hello
After install 5.22 my key is cancell.
i reengistre my license number and it s samething it s cancell when i use ej
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Audiosoft
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posted on 7-12-2010 at 09:14 PM
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Please u2u me your EJukebox account email address so i can look into it
Audiosoft
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brice
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Posts: 166
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Location: France
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posted on 7-12-2010 at 09:19 PM
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Mr Audiosoft
That have to I make now ?
My last version was 5.18 (no probleme no bug )
I reinstall 5.22 full version and now i m in try version i must wait 30 days for my license.
And after it ll restart to erase my license ?
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Audiosoft
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posted on 7-12-2010 at 09:22 PM
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When you click Register Now!
What email address are you entering?
Audiosoft
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brice
Member
Posts: 166
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posted on 7-12-2010 at 09:30 PM
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my email address it 's always the same " "
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Audiosoft
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posted on 7-12-2010 at 09:32 PM
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ok Click Register Now!
enter your email/password
and click Use License
Audiosoft
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-12-2010 at 09:39 PM
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big probleme
is not good
when i registre it s ok license is good.
But when i close ej and i restart after it 's try version again
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Audiosoft
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posted on 7-12-2010 at 09:56 PM
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what version of windows?
XP, Vista or Win7?
Audiosoft
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-12-2010 at 09:57 PM
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xp version
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Audiosoft
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posted on 7-12-2010 at 10:07 PM
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Did you get a message that the license was removed or did it just show trial expired on next startup
Audiosoft
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-12-2010 at 10:09 PM
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it s just show trial on next startup
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Audiosoft
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posted on 7-12-2010 at 10:13 PM
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what is the application id # listed on the trial screen?
please copy and paste the number here
Audiosoft
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brice
Member
Posts: 166
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posted on 7-12-2010 at 10:23 PM
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Application ID Number : 3239243
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Audiosoft
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posted on 7-12-2010 at 10:41 PM
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Check your U2U messages and follow the instructions
Let me know if it works
and if it keeps working
if it doesn't keep working then let me know if the Application ID# is different
Audiosoft
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Audiosoft
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posted on 7-12-2010 at 11:25 PM
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Ok Save and replace this over your old
C:\EJukebox\ejukebox.exe
Run it and it will say will say v5.22 R3
click Register Now!
Enter your email/password
Click Use License
Audiosoft
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-12-2010 at 11:34 PM
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no good
just after register try version again Has opening
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Audiosoft
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posted on 7-12-2010 at 11:36 PM
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ok run 5.22 r3 again and see if using email/password again works now
Audiosoft
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-12-2010 at 11:40 PM
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now is good for oppening
but after shutdown when i restart try version again
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-12-2010 at 11:52 PM
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and i have now a ej file ( Parametres of configuration ) on my Office
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Audiosoft
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posted on 7-12-2010 at 11:57 PM
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so that fixed it?
still registered after restarting ejukebox?
Audiosoft
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-13-2010 at 12:02 AM
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now is good with 5.22r4
thanks a lot Mr Audiosoft
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Audiosoft
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posted on 7-13-2010 at 12:04 AM
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Your Welcome!
Thanks for testing with me
Audiosoft
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-13-2010 at 12:11 AM
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shake your u2u please
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brice
Member
Posts: 166
Registered: 6-7-2007
Location: France
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posted on 7-13-2010 at 12:20 AM
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so very very special thanks for your services and Your patience
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