Audiosoft,

Thankyou for the new serial in such a quick time.

However, IUve come across another problem. get a database corruption error on first start. I cant see how this is posiblee, as I havent even created a databse yet.

Please dont tell me ive wasted £20 on something that is never going to work!!


For info, Im using XP Pro, SP2.
.
Ry

[PS]

Here is some info on the crash:
AppName: ejukebox.exe AppVer: 3.97.0.2 ModName: msvbvm60.dll
ModVer: 6.0.97.82 Offset: 0000a144

Ive tryed installing VB, and vistual machine again, but with no luck.

Please help, cause at the moment, i feel like ive been ripped off.

Please go to http://www.audiosoft.net/download.htm
then click the link that says "Click Here if eJukebox doesn't work after installation" and follow the instructions.

Have tryed all those steps numerous times, however, still the same crash is occuring. What else can I do?

Try deleting the folder: Crogram FileseJukebox
Then download and install the 'full version' again from http://audiosoft.net/download.htm

Nope, still nothing. Alll my other software is working OK, just cant seem to get this to go. what is msvbvm60.dll anyway?

Any other ideas anyone?

What version of internet explorer do you have installed?

Its IE6. the Exact version comes up as 6.0.2900.2180, and it says SP2 under update versions.

Try installing this: http://www.microsoft.com/downloads/details.aspx?FamilyId=7B9BA261-7A9C-43E7-9117-F673077FFB3C&displaylang=en

Then restart your computer and see if eJukebox will run.

Still wont go. Im starting to think its never going to work

Did it ever work on your PC?

Nope, Ive never got any further than the post install bit. I have antivirus running, so as far as I know my system is not infected, and also like I said, everything else seems to be working OK.

Bit of a strange one this!

Try downloading this and installing to a new folder.
Download


Also, have your run a spyware scan recently? Spyware may be causing a conflict.

same again!!

I cant think why it wont start, its very fustrating I can a assure you! Thanks for your continued efforts though, I'm sure weel get there in the end!

Hmmm, Id imagine the last spyware scan was maybe 2 weeks ago, and it was clean, but, I shall run another now just to be sure!

Ad-Aware found 3 instances of Spyware, which were tracking cookies anyways. They have now been removed, but sadly, the problem remains

OK so what exactly happens when you run ejukebox?
Do you see the splash screen then get an error or do you get an error right away?

Yes, I get the splash screen, and the blue progress bar appears. It gets maybe just over 2/3 complete, then the crash happens.

Do you see the music database update wizard the first time you run ejukebox after installing it?

Also, you have Winamp installed right?

Only on the first run after the install. I select the folder that I want to add, it says that its adding files, and then after its processed them all, it crashes, and it doesnt come up again unless I uninstall / reinstall.

And yep, winamp is installed and functioning!

Hmmm...must be something wrong with the access database dlls installed on your PC. Did you install MDAC 8? Your running WinXP right?

I did yep, followed all the links from your downloads page. And yeah, my machine is XP Pro.