Hey.
4 Months ago i bought an Envo 8170. 2 days ago, the screen froze, and now when i turn the player on, it says: "Can't access HDD (Hard Disk Drive) Data".

And then it turns off. It won't connect to the computer either, although the computer says that it has received a usb-stick that it can't run.

I hope you understand my bad english, I'm from Denmark.

Can you tell me what to do to make it work again? I'm on my knees...

André

ummm... bump?

Sounds like the internal hard drive in your Envo 8170 mp3 player went bad. I would take it back to where you bought it from and see if it is still under warranty. I have heard that sometimes you can get a defective hard drive to work again by sticking it in the freezer but I have never tried this so I would research that on your own before attempting.

Good Luck!