I haven't seen any posts from Audiosoft in a while. There was a mention of 3.3 a while back. Maybe on vacation?

Don

I'm thinking... on a secret mission!

Does anyone know when the staff will be back? Their Credit Card purchasing funtion doesn't even work for me - I tried to buy the program and got an error. I tried back later and the same happened. I also don't want to buy the program if there won't be anymore updates, as the frequent staff/user communications were a big plus in my decision to buy. Hope you guys return soon, and any info regarding the future is appreciated!

-Sloan

Quote:

Originally posted by Sloan Does anyone know when the staff will be back? Their Credit Card purchasing funtion doesn't even work for me - I tried to buy the program and got an error. I tried back later and the same happened. I also don't want to buy the program if there won't be anymore updates, as the frequent staff/user communications were a big plus in my decision to buy. Hope you guys return soon, and any info regarding the future is appreciated! -Sloan

I agree. It does seem like a one man show. The software is great, but I wonder if this is the end? There was a time a bit ago that audiosoft.net was down.
Audiosoft, why don't you let us regulars know what is happening?

Don

Don't worry...v3.3 will be out in about 2 weeks. And v4.0 will follow within 6 months. eJukebox has just reached a point where we are working on so many things at once that incremental releases are not feasible at this time.

The website has been up 99% of the time with only a few outages this year thus we are very happy with audiosofts webhost.

The credit card proccessing company is another story all together...for some reason the credit card order form will not work for some people using Internet Explorer. Netscape works fine as well as the paypal order links for everyone. We are trying to get BluePay to get their act together so that Internet Explorer will work. If they don't we will be switching to another merchant account company soon.

Also I must admit that we have taken a few weeks off this summer to collect our thoughts and relax a bit. We have allot of faith in the future of eJukebox and are whole heartedly committed to it. Things are slowly comming together. I promise eJukebox's developement will progress rapidly once summer has ended.


I want to thank everyone for their continued support.

Wow, that's great. We all appreciate you letting us know what's coming. I hope you enjoyed your well-deserved vacation.

Just to letcha know, Netscape doesn't let you buy the program either. After reading that I installed it but got the same error as IE. Let us know when you get this ironed out.

Thanks! Keep up the great work!

Thank you for letting us know. Did you get a "page not found" error when using Netscape or something else?

We received a few order-form orders this week...it seems like it only effects some users. Bluepay is still unable to determine the cause of the problem and so unable to fix it. They initially blamed it on Windows Updates not being downloaded.

Yes it was the equivalent of a page not found - though it was slightly different in appearance, more like the page it was trying to reach didn't know what to do with the information it was receiving. (Sorry I don't have time at the moment to attempt a re-register or I'd give you the exact details). Can anyone else fill audiosoft in?

Great to hear you are still with us! I am fine with major updates. You don't have any "major" bugs forcing you to do an update. My ejukebox works great! I am really enjoying the cd rip function. Used to be rip in Musicmatch, check ids in tagnrename, then import to eJ and check if it imported ok. Now one step! Great!
When I couldn't get to this site it was only for a few hours and was not to register. Probably related to the extra virus trraffic on the net.

Don

Audiosoft - this is the exact error message I get upon submittal of my Credit Card order form - Hope this helps!

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.

--------------------------------------------------------------------------------

Please try the following:

Open the bluepay.onlinedatacorp.com home page, and then look for links to the information you want.
Click the Refresh button, or try again later.

Click Search to look for information on the Internet.
You can also see a list of related sites.


HTTP 500 - Internal server error
Internet Explorer

Thanks Sloan.

Looks like the same error received when using Internet Explorer. Unfortunatly...There is nothing we can do about this because the problem resides with Bluepay. So I guess we are going to need to start looking for another company to go through. Thanks again.