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H E L P....
Camisano - 10-2-2005 at 05:20 AM

To Whom it may concern,
I am a registered user of e-Jukebox. I moved my music files to another location on my hard drive and now e-Jukebox will not load up it goes to the the Microsoft "E-Jukebox has encountered an error" pop up box.

What am I supposed to do. Do I need to re-install the program and if that is what I need to do, I need my registration #. I did not write it down when I first received it.

Can someone please guide me as to what I need to do. Thank You for your time.

Chris Amisano


Pirk - 10-2-2005 at 12:47 PM

Don't panic: Your registration will never be lost as long as you don't format your hard drive!


First solution:
You replace your music files to their previous location, and eJukebox will run again.
But maybe you can't or you don't want to replace your files, so you have a second solution...

Second solution:
You delete these 2 files:
C:Program FileseJukeboxejuke.asn
C:Program FileseJukeboxdb.m3u
Then you restart eJukebox and you follow the intructions on your screen!

Doing this eJukebox will detect a database corruption and it will try to repair the database, of course it can't since there is no more database, but it will ask you to restart eJukebox again.
This time eJ will restart from scratch with a blank database, like the first time you installed the program... but no need to register again eJukebox! It will rebuild the database asking you the new location of your music files. :)